Frequently Asked Questions

 

Holiday Dining Gift Cards

When you purchase a $25 or $50 Holiday Dining Gift Card, you will receive a Gift Certificate of equal value for free. Holiday Dining Gift Cards and certificates are available for purchase online here from November 24-December 31, 2023 and at in-store at participating restaurants from December 1-27, 2023.

Interested in a Gold Key Dining Passport Gift Card? Purchase in-store at Orion’s Roof at the Marriott Virginia Beach Oceanfront Resort.

The Holiday Gift Cards are valid for food and beverage purchases at these participating restaurants in our Gold Key Restaurant and Entertainment portfolio: Tortugas | Varia | Saltine | Grain | Becca | Hunt Room | Raleigh Room| Cavalier Beach Bar | Tulu | Arbuckle's Bar and Grill. To view a list of these restaurants’ details, click here.

Holiday Gift Cards are valid for five years from the date of purchase beginning January 2, 2024. Holiday Promotional Gift Certificates are ONLY valid from January 2, 2024, until May 10, 2024.

The value of the card cannot be exceeded, nor can it be reloaded with the original discount offer. Holiday Gift Cards and certificates cannot be used to pay for any items or services that are special events, discounted items or promotional offers. Holiday Gift Cards and certificates are not valid on holiday food and beverage promotions or special events. Tax and Gratuity will be charged separately and cannot be paid with the dining gift certificate, it is valid for all food and beverages outside of these restitutions. Please remember to tip your wait staff appropriately. To view all terms and conditions please click here.

  • Gift certificates are redeemable for regular priced food and beverage items only; Not valid in conjunction with other specials or discounts.
  • Holiday Gift certificates cannot be combined with gift cards, additional certificates, or any other discount or promotion.
  • Taxes and Gratuities are extra.
  • Holiday Gift Cards and certificates are non-refundable and cannot be exchanged for cash.
  • Issuer is not responsible for unauthorized use of Holiday Gift Cards and certificates.
  • Balance of Holiday Gift Certificate is non-refundable (entire balance must be used in one seating)

No monthly fee is charged.

Holiday Gift Cards will be shipped via USPS and it will arrive in 5 to 7 business days per standard USPS shipping.

Yes, after your order is placed you will get a confirmation page that shows your order number. In addition, you will be ordered a confirmation once your card has shipped.

No, unfortunately Restaurant Week menu items are considered a discounted special and Holiday Gift Cards and certificates cannot be redeemed.

We are not responsible for lost or stolen Gold Key Restaurant & Entertainment Holiday Gift Cards and Certificates. Treat Gold Key Restaurant & Entertainment Holiday Gift Cards and Certificates like cash, because lost or stolen Gold Key Restaurant & Entertainment Holiday Gift Cards and Certificates will not be replaced.

Our customer service number is 757-491-3000 - Monday - Friday 9AM to 5PM EST or click here.

Our 2023 Holiday Gift Cards may be purchased at participating Holiday Gift Card Restaurants from December 1-27, 2023 while supplies last: Tortugas | Varia | Saltine | Grain | Becca | Hunt Room | Raleigh Room| Cavalier Beach Bar | Tulu | Arbuckle's Bar and Grill. Ask any of our hostesses or servers for details and they will be happy to assist you.


Dining Passport Gift Cards

The Gift Cards are valid for food and beverage purchases at participating restaurants in our Gold Key Restaurant and Entertainment portfolio: Tortugas | Varia | Saltine | Grain | Becca | Hunt Room | Raleigh Room | Orion's Roof | The Deck | Tulu | Arbuckle's | Tacos-N-Tequila. To view a list of these restaurants’ details, click here.

Gift cards are valid for five years from the date of purchase.

Gift cards are valid for five years from the date of purchase.

The value of the card cannot be exceeded nor can it be reloaded with the original discount offer. Dining gift cards cannot be used to pay for any items or services that are special events, discounted items or promotional offers. Dining gift cards are not valid on holiday food and beverage promotions or special events. Tax and Gratuity will be charged separately and cannot be paid with the dining gift certificate, it is valid for all food and beverages outside of these restitutions. Please remember to tip your wait staff appropriately. To view all terms and conditions please click here.
• Gift certificates are redeemable for regular priced food and beverage items only; Not valid in conjunction with other specials or discounts.
• Gift cards cannot be used on Holidays and Holiday weekends.
• Taxes and Gratuities are extra.
• Gift Card are non-refundable and cannot be exchanged for cash.
• Issuer is not responsible for unauthorized use of gift card.

No monthly fee is charged.

Gift cards will be shipped via USPS and it will arrive in 5 to 7 business days per standard USPS shipping.

Yes, after your order is placed you will get a confirmation page that shows your order number. In addition, you will be ordered a confirmation once your card has shipped.

No, unfortunately Restaurant Week menu items are considered a discounted special.

We are not responsible for lost or stolen Gold Key Restaurant Entertainment Gift Cards. Treat Gold Key Restaurant & Entertainment Gift Cards like cash, because lost or stolen Gold Key Restaurant & Entertainment Gift Cards will not be replaced.



Our customer service number is 757-491-3000 - Monday - Friday 9AM to 5PM EST or you may email us at paige.johnson@goldkeyphr.com.

Our gift cards may be purchased at any participating Restaurants at The Historic Cavalier Hotel, Marriott Virginia Beach Oceanfront Resort, Embassy Suites By Hilton Virginia Beac Oceanfront Resort, and Hilton Norfolk The MAIN: Tortugas | Varia | Saltine | Grain | Becca | Hunt Room | Raleigh Room | Orion's Roof | Cavalier Beach Bar | Tulu | Arbuckle's Bar and Grill| Tacos-N-Tequila. Ask any of our hostesses or servers for details and they will be happy to assist you.